Award winning C-level IT Executive with 22+ years of business technology leadership with GE, IBM, BAC & PwC. Recognized for Cybersecurity, Innovation, Artificial Intelligence, Architecture, Cloud & Large-scale execution, I have been instrumental in major Digital transformations involving cost reductions, efficiency, agility & competitive advantage to Fortune 500. Worked in many countries with cultural diversity.
2012 – Present
CTO -Delivering Innovation, Cyber Resilience ♦ Digital Trust through Board Engagement
Jacksonville, Florida Area
As one of IBM's CTOs, I help Boards and C-suite with AI strategy, Cloud, post-merger integration, Innovation, and Technology Governance. Responsible for IBM’s innovation culture through Academy of Technology, and IBM’s Invention Development Board. Oversee digital trust, and regulatory issues.
- Boards on cloud transitions, post-merger integration with huge IT implications or dependencies, technology metrics review, Modernization, major cyber event postmortems etc.
- Championed Open Source as a catalyst to drive innovation outcomes. Accelerated digital transformation, revenue and productivity for IBM Clients with IBM Technology.
- Key IBM Leader in helping define the evolution of computing with a pipeline of innovations through IBM Research, including quantum, blockchain, AI Models, Sustainability, and security.
- Advised clients on Board Reporting and digital resilience imperatives with differentiated value propositions. Resolved regulatory issues on MRAs (Matters Requiring Attention) and prevented consent orders for Banks. Conducted Governance Risk Assessments and infused AI Guardrails.
- Infused the right culture, and tone at the top. Strengthened IBM Clients with privacy and data protection risk management through improved governance, cybersecurity and controls.
2003 - 2012
Technology Executive -Delivering FinTech ♦ Profitable Growth, Operational Excellence
Bank of America
Served as a Technology Leader across multiple economic cycles. Responsible for technology architecture, infrastructure, and security, including BofA acquisitions. Owned strategy and holistic portfolio, including modernization, and tech debt reduction, to drive efficiency and cost savings.
- Spearheaded M&A’s (Fleet Boston, LaSalle, MBNA, Countrywide, Merill Lynch) Data Center integration, strategic assessment, simplification & cost-saving initiatives to achieve efficiency ratio, 50% OpEx Savings & improved cashflow, delivery times through cloud operating models.
- Transformed the operating model by addressing capability gaps and implementing $10 billion customer-focused transformations. Boosted revenue & satisfaction for customers through innovation-driven customer-focused strategy, product-led growth strategies & digital projects.
- Resolved regulatory MRAs through high-resiliency solutions (40-70% outage reductions), and 20x reduction in time to deliver through product-led growth and architecture transformations.
- Successfully reduced Tech debt through Core Conversions and legacy modernization, resulting in annual savings of $1.2 billion following multiple BofA acquisitions.
- Reshaped the competitive posture of Bank of America through modernization and cloud transformations by personalizing customer experiences and enhanced efficiency by 30%.
1998 - 2003
PwC Consulting ♦ Principal -e-business at scale ♦ Technology Strategy ♦ ERP Transformation
PwC
As a Principal Consultant, led strategy, process, technology, and advisory engagements during the ebusiness era. Part of think tank driving Thought leadership as part of PwC’s Technology Forecast.
- Drove process modernization and boosted profitability by enhancing supply chain transparency, and resiliency through flawless execution of ERP programs including SAP.
- Built a more future-proof & secure technology stack alignment with business through responsible tech governance & enterprise architecture.
- Drove Talent as a source of competitive advantage through PwC’s talent and upskilling imperatives.